How to set up communication with Richard Ross

This is the application


Follow the steps below to learn how to use it:

Download the App

If you have an Android device, you can download the app from the Google Play Store.

If you have an iPhone, you can download the app from the App Store.

Create an Account

After installing the app, open it.

You will need to create an account if you don’t already have one. Follow the on-screen instructions to register.

Log In

Use your login credentials to log in to the app.

Select Your Service

Once you’re logged in, you can choose the service you want to use, such as depositing funds, sending messages, or making video calls. Choose Deposit Funds to set up an account, so you can write and send pictures to Richard.

Deposit Funds

Choose the type of account you want to fund (e.g., Trust & Commissary, Inmate Account, Friends & Family Account). In this case, you’ll want to choose “Friends & Family Account”.

Choose the Payment Method

Select your preferred payment method from the available options (credit card, etc.).

Follow the on-screen instructions to enter the necessary payment details.

Enter the Amount

Specify the amount you wish to deposit.

Verify and Confirm

Review the information and make sure it’s correct.

Confirm the transaction to complete the deposit.

Send Messages and Photos

If you want to send messages and photos, choose the appropriate option within the app.

Initiate Video Visits

To start a video visit, select the option for video calls.

Follow the instructions for setting up and scheduling a video visit.

Text Richard Now!

Now that every inmate in California has their own tablet and can send and receive text messages, plus make free phone calls, you can sign up to communicate directly with Richard!

Snail Mail

You can send Richard Ross a card, letter, pictures, or stamps by writing to him at his current prison address:

Richard Ross AU 8905
Avenal State Prison-430-8-4L
Post Office Box 904
Avenal, CA 93204

If writing or sending something through the mail, please be aware of the limitations imposed by the CA Department of Corrections and Rehabilitation.


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Prefer a Phone Call?

If you'd prefer to receive a phone call from Richard rather than set up a text message account, simply put your name, phone number and the best time to reach you in the form below, and we'll pass along the message to Richard. He'll call you from his tablet at no cost to you!